Chicago Boy, I'm very tired of every single time there is some kind of computer, email or communication problem that it is ALWAYS AOL's fault, and the IT people feel no reason to even look any further.
My latest was not getting company email that was forwarded to my AOL account. Not ALL, just some emails. Of course it was AOL's fault, end of story. I then asked IT why 3 other office members never received the email and all they have are company accounts. Gee, maybe there IS a problem.
No one should jump to conclusions, however to say you won't even respond to an email that comes from AOL??? Maybe you should clean up your emails of URL's and send simple responses and see if it works.
I respond to EVERY single email that I get in business and personal email accounts. And as a general rule in less than 2 hours most of the time. That is COURTESY, It takes about 15 seconds to say thanks, but no thanks if that is the only response you want to send.
If you don't want to respond to emails, then don't include your email address in your advertising.