Gaybutton Posted February 1, 2010 Posted February 1, 2010 For those of you who use Bangkok Bank online banking, you are probably aware that for years only the Internet Explorer browser would work. If you tried another browser a message would appear saying that only IE is supported. They made no announcement, but now most major browsers are supported. Firefox, for example, works now. Quote
Guest Mark7711 Posted February 1, 2010 Posted February 1, 2010 Thanks for that I have used them for years and it always annoyed me I had to go from FIREFOX to IE. I had no idea they had changed. Mark Quote
2lz2p Posted February 1, 2010 Posted February 1, 2010 About the only time I used IE was for access to Bangkok Bank (had it as my IE homepage). A couple of days ago on the off chance Bangkok Bank might have changed things, I used my regular browser Firefox -- pleasantly surprised to find Firefox is now supported. Quote
Guest Astrrro Posted February 1, 2010 Posted February 1, 2010 I have online banking setup for my Ayudtha account but would like to do so with my Bangkok Bank and Kasikorn accounts. Does my Bangkok Bank passbook provide me with all the info I need to set up my online account or do I need to go to the branch for some sort of special code? Quote
Gaybutton Posted February 1, 2010 Author Posted February 1, 2010 Does my Bangkok Bank passbook provide me with all the info I need to set up my online account or do I need to go to the branch for some sort of special code? With Bangkok Bank you need to go to your branch, the same one where you opened your account. Make sure you take your bank book and passport with you. Quote
Guest jtrack33 Posted February 1, 2010 Posted February 1, 2010 It seems they only added Firefox. I received this message with Chrome: "Sorry, this service does not support your browser. Please use Internet Explorer (version 6.0 or above) or Firefox (version 3.0 or above)". This BBank web page shows the application procedure and lets you down load an application form: http://www.bangkokbank.com/Online%20Banking/For%20Personal/iBanking/How%20to%20Apply/Pages/Default.aspx Quote
Gaybutton Posted February 1, 2010 Author Posted February 1, 2010 This BBank web page shows the application procedure and lets you down load an application form I had a look at the instructions. For online banking, along with a non-immigrant visa they also require a residence certificate. That's new since the last time I checked. You can obtain a residence certificate at your immigration office. You need your passport, documentation to prove your place of residence, and 2 passport photos (I'm not sure about that. It may be only 1, but bring 2 to be sure). The fee is 200 baht. Quote
Guest jtrack33 Posted February 1, 2010 Posted February 1, 2010 In Bangkok, it's free. You can opt for the Bht100 EMS fee for which they will send you the certificate by courier to save a trip to Changwattana. I just did it for my driving license renewal requirement and received it in about a week after application. Quote
2lz2p Posted February 2, 2010 Posted February 2, 2010 I had a look at the instructions. For online banking, along with a non-immigrant visa they also require a residence certificate. That's new since the last time I checked. You can obtain a residence certificate at your immigration office. You need your passport, documentation to prove your place of residence, and 2 passport photos (I'm not sure about that. It may be only 1, but bring 2 to be sure). The fee is 200 baht. Although they say a residence certificate, I'm not so sure that they mean the Immigration Certificate of Residence that one gets for a Thai driving license, registering a vehicle, etc. I know Bangkok Bank requires that you not only have a Non-Immigrant visa, but that you also have a one year extension stamp by Immigration (e.g., extended for retirement, married to a Thai, etc.)to have Internet banking. My guess is they will accept the extension stamp in the passport and make a photocopy of it as well as the passport face page to go with the application -- not sure if they still do this, but in the past they sent the application and photocopies to Bangkok for final approval and setting it up. Before going to the trouble to go to Immigration for a Certificate and paying 200 Baht, I would first go the Bank Branch and see if the extension stamp is sufficient. Quote
Gaybutton Posted February 2, 2010 Author Posted February 2, 2010 Before going to the trouble to go to Immigration for a Certificate and paying 200 Baht, I would first go the Bank Branch and see if the extension stamp is sufficient. That seems like a very reasonable idea. And even if they tell you that you need a residence certificate, you can always try another branch first. I have a friend who was denied an account at a different bank because he isn't married! Needless to say, a visit to another branch or another bank will fix that little problem. Quote