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TotallyOz

Recovering a Lost Sim Card

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Posted

I lost my cell phone and with it my Sim card. I had a good number that was easy to remember and was more upset for loosing that number than my phone. I went to Tut Com to see if they could change it and they could not. Why? The number was a Prime number. It was a number with easy to read digits and that the company did not want to give back if lost. I thought this was odd but they said I could go to Sirichi (spelling) to get a replacement card. I sent the boyfriend to do this with his Thai ID card. They asked many questions like:

 

How much money did you put on it last?

What was the last number called?

Where did you buy it?

 

Well, the first 2 numbers were not easy as someone who found the phone could have easily have changed both of the answers. But, we gave them sufficient information to prove that it was our phone. Still, they didn't want to give the number back as they said it was a good number. A guy in line with the boyfriend offered 40k baht to him if he could get the number and sell to him. I was stunned.

 

The boyfriend was able to get the number but had to give it the good old tip to the employee of the month payment. After over 3 hours with them, having to get a full police report of the lost card and phone, standing and talking for 3 hours to prove it was our phone, he returned with the new Sim Card.

 

Holy Shit. What a royal pain in the ass! Lesson learned. I won't be riding a motorbike with loose pockets and checking to see who is calling.

Guest gwm4sian
Posted

One thing that made it considerably easier when my b/f lost his phone was to be able to show that regular top ups of credit had been done from my bank account, rather than just buying top up cards. They accepted that as absolute proof of ownership.

 

Mind you, it wasn't a special number.

Posted
One thing that made it considerably easier when my b/f lost his phone was to be able to show that regular top ups of credit had been done from my bank account, rather than just buying top up cards. They accepted that as absolute proof of ownership.

 

Mind you, it wasn't a special number.

 

Thanks. How may I ask did he do this with bank account? Is that easy to do?

Guest gwm4sian
Posted
Thanks. How may I ask did he do this with bank account? Is that easy to do?

 

My Thailand bank is SCB, and their internet banking service has a section for mobile top up - easy to use. All you need to know is the service provider (AIS, DTAC, etc.) and phone number.

 

I think the same facility is also available from ATM, but have never used that. Will check next time.

 

Posted

I have my bank account at Bangkok Bank. You can top off your phone either online, if you have online banking with them, or from any of their ATMs.. Its easy and instant.

 

john

Posted

I have already started doing this with the bank account. Thanks guys for that info. When the BF went to get the SIM card back, he registered for it and now it is in his name so if the same thing happens again, there should be little problem.

Guest gwm4sian
Posted

What they are basically trying to do is to establish "ownership" of the "lost" number. Because of the high desirability of certain numbers or combinations, there was quite a trade in false reporting of lost or stolen sims, effectively enabling someone to hijack a sim and sell it on a quite a profit before the owner found out.

 

Simply being able to say "This phone has been topped up from bank account xxx for the last 3 months" is acceptable proof of ownership to the phone companies

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