Members Lucky Posted November 20, 2012 Members Posted November 20, 2012 Recently I bought a new Logitech wireless keyboard from Costco. It came with a wireless mouse. Everything worked well, so I tossed the packaging. I cannot find the receipt. But, yesterday the keyboard developed a glitch. The main thing I noticed was the failure of the delete key to delete. I am well within the return period, but have tossed all the packaging. Any advice on how to get this working without having to return it? Quote
Guest hitoallusa Posted November 20, 2012 Posted November 20, 2012 Try turning everything off like taking out batteries then turn it back on. I'm sorry this happened to you... Quote
Guest hitoallusa Posted November 20, 2012 Posted November 20, 2012 If that doesn't work please let me know your operating system for your PC or Mac.. You might have to install something or update your software... It seems odd that it worked but now it doesn't.. I hope you can find your receipt too.. Quote
Members Lucky Posted November 21, 2012 Author Members Posted November 21, 2012 Thanks, hito. I will try tomorrow. Quote
Members BigK Posted November 22, 2012 Members Posted November 22, 2012 I think Costco will accept returns even without packaging or receipt. They should be able to pull up your purchase from your membership card info. Hopefully you'll get it working and save the trip. JKane 1 Quote
Members JKane Posted November 22, 2012 Members Posted November 22, 2012 You might try changing the channel/re-syncing the the keyboard and receiver (should be a button on each, but you'll probably have to do this after taking out the batteries anyway...), but it sounds like it's got problems... So just take all that you have back to Costco in a grocery bag, they'll look up the receipt off your membership and happily take it back! I fucking LOVE Costco! Quote
Guest hitoallusa Posted November 22, 2012 Posted November 22, 2012 I used to love Pizza at Costco... I haven't been to one for awhile... Quote
Members Lucky Posted November 24, 2012 Author Members Posted November 24, 2012 Costco did take the keyboard and mouse back without the packaging or the receipt. I went to get another one since the price was right, but there were no more keyboards of any kind. Quote
Members JKane Posted November 29, 2012 Members Posted November 29, 2012 Yep, that's the thig about Costco, they introduce you to a great food, you buy it for months--though you have to hunt it down a couple times because they keep moving it--then one day, poof, they no longer carry it. Or you go there for something specific like a keyboard and may not find any at all. Sometimes different Costcos have different things. But Best Buy or Fry's will have a real selection for you. Just keep the box and tape the receipt to it for a while--they certainly won't be as forgiving! Quote
