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7-Eleven adopts facial recognition

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From Today on line

 

BANGKOK — Thailand’s biggest convenience store chain, 7-Eleven, is to roll out state-of-the-art artificial intelligence technologies, including facial and gesture recognition and behaviour analysis of customers and employees, at the chain’s 11,000 stores.

 

The ubiquitous retailer, whose Thai stores are operated by a unit of the Bangkok-based conglomerate Charoen Pokphand (CP), is to work with Remark Holdings, a Nasdaq-listed AI company with operations in China and the United States.

 

Remark will deploy its KanKan technology, which uses gesture recognition to collect and analyse data points on traffic in stores, staff activities, how long customers linger at specific shelves and even their emotions as they pass through stores.

 

It can identify members of 7-Eleven’s loyalty programme, allowing managers to single them out for promotions.

 

Continues

 

https://www.todayonline.com/world/thai-7-eleven-stores-adopt-facial-recognition-technology

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