Hi Guys
I had my Thai Airways flight cancelled today due to engine problems. Long story short, we boarded, waited for 30 mins, got off the plane and got cab vouchers home with the promise of a phone call to arrange a new flight.
Eight hours later no phone call and all the numbers I have are for Mon-Fri Business hours, so I have booked a new return trip for Sunday.
Has anyone been in a similar situation? I'm wondering how I'll go with the travel insurance company, will they pay for the cancelled return flight or will Thai issue a refund?
Any help most appreciated. I will have to deal with it when I get back I guess