Actually, anyone who has a good to better experience on any airline should be pleased and count himself lucky for that trip. F has been gone for 20 or more years, replaced by "add-ons" such as small motel rooms, unprounceable food, etc. Business is almost what passes for what now is called cattle class. You pay how many hundred dollars or give up how many miles for 1.5 inch more seat? We won't even go into cattle class, named not only for how the airlines treat you there but also how many act there. The airlines are not the only but they are the leading exponent of businesses that treat their customers like dirt. Are all airline pax into S&M? Why does anyone pay to be treated like this?
Why does arriving at the terminal 1-2 hours before the flight, actually leaving on time and arriving an hour later, on time, seem like a wonderful flight? Answer: Because it almost never happens, when this should be quite ordinary and expected.
Best regards,
RA1